_ Servready _
Improve shared services tracking and management. Optimize transport, EVS, and facilities efficiency. Ensure HIPAA compliant communications.
Servready 80 percent of serious medical errors involve caregiver miscommunication during patient hand-off and transfer. Specifically, 41 percent of transport issues involve communication. We can do better. Servready makes it easy for hospitals to improve the communications and efficiency of shared services such as transport, environmental services (EVS), and facilities. It’s never been easier to ensure shared services have an intuitive and accessible way to receive assignments and communicate status. At the same time the organization is able to track performance and implement optimization initiatives based on accurate and timely trend data.
Servready Features and Benefits _
|Documents and timestamps communication process||Assignment efficiency, full tracking and validation|
|Remotely change transporter destination en route without breaking up workflows||Seamless assignment, reduced downtime|
|Ability to send full patient information to transporters||Secure viewing of all relevant data to complete tasks|
|HIPAA compliant, secure messaging||Protection from HIPAA violations and PHI exposure|
|Create assignment queue as transport requests come in||360 degree view of all staffing assignments|
|Two-way communications||Easy access to clarifications, changes in orders|
|Scales to work from individual nursing units to central transport dispatch for an entire facility||Fits the specific needs of your organization|
|Metrics and trending reports||Insights into performance and improvement opportunities|